Placeholders
If you need more advanced functionality than what can be done in the editor today, you can also use Placeholders within a Template to further customize the email.
If the email includes multiple issues, then the placeholder will only show the value from the first issue to be included.
Pease ensure you use Notification Assistant for Jira (NAFJ) placeholders instead of JIRA automation ones. NAFJ does not support Jira Automation Smart Values.
Placeholder | Notes |
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${recipient.displayname} | If the recipient is an email address and not a Jira user, then this will show the email address. |
${recipient.emailaddress} |
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${created} |
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${updated} |
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${assignee} |
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${assignee.username} | Shows the Display Name of the issue Assignee. |
${assignee.emailaddress} |
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${summary} |
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${key} |
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${issuetype} |
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${priority} |
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${project} |
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${status} |
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${resolution} |
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${reporter} |
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${reporter.username} |
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${reporter.emailaddress} |
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${components} |
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${labels} |
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${lastcomment.body} |
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${lastcomment.time} |
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${lastcomment.author} |
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${customfield_12345} | Embeds a custom field value into an email. We currently support Standard custom field types. We’re working on formally supporting all custom field types. |
${event.type} | Only available during when an email is triggered by an issue event. An example value would be: updated an issue |
${event.username} | Only available during when an email is triggered by an issue event. |
${notification.name} | Shows the name of the Notification sending the email. This is helpful in understanding what is triggering an email to be sent to a user. |
${notification.id} | Shows the ID of the Notification sending the email. |
${notification.jql} | Shows the JQL of the Notification sending the email. |
${notification.description} | Shows the Description of the Notification sending the email. |
${baseurl} | Shows the Base URL for Jira. This is helpful in building links back to Jira. |
${projectUrl} | Shows the URL to the project in Jira. Can only be used when adding links to fields. |
${issueUrl} | Shows the URL to the Issue in Jira. Can only be used when adding links to fields. |
${issuecount} | Shows the total number of issues in the email. |