Dashboards loads but looks wrong
This is most likely an issue with the configuration of the Size and Layout of the Dashboard in Tableau. Take a look at the docs at: https://help.tableau.com/current/pro/desktop/en-us/dashboards_organize_floatingandtiled.htm#set-overall-dashboard-size
One of the most important areas to look at is the “Size” section. We have seen how customers had this set to “Phone” and it made everything appear as a column when embed.
Macro loads but the content is empty
You are likely entering incorrect values into the View and Workbook fields. Try copying these from the URL when viewing Tableau to confirm you got them right.
For example, if you look at the screenshot below, you may think you want to write “What If Forecast” in the view, but it is actually “WhatIfForecast”:
Macro fails to load with browser error
You see one of these types of errors:
Chrome
Internet Edge
Fix
This is likely because Tableau has Clickjacking Protection enabled. You need to enable the Embed function on the Macro:
Collecting Logs
Go to <YOUR CONFLUENCE URL>/admin/viewlog4j.action
Add com.schubergphilis with DEBUG logging to the configuration
Reproduce the issue you were having
Provide us with a support zip as outlined at https://confluence.atlassian.com/support/create-a-support-zip-790796819.html
If you are using Confluence Data Center, we need a copy of the logs from all of the nodes in your cluster.