You can use Handling Macros to insert different information from an email to an issue. The following options are available:
Handling Macro | Output |
|---|---|
@@SENDER_NAME@@ | Sender’s name Ex: Patrick |
@@SENDER_MAIL@@ | Sender’s email address Ex: pcartier@atlasauthority.com |
@@SEND_DATE@@ | Date email was sent: |
@@SEND_DATETIME@@ | Date and time email was sent |
@@MAIL_SUBJECT@@ | Subject of the email |