Mapping Formats and Support
Parsers
Parser | Mail Content Format | Email Example |
|---|---|---|
XML | <key>value</key> | <title>This is the summary!</title> |
JSON | key:”value” The quotes are mandatory | title:”This is the summary!” |
None |
|
Mapping System
Supported Jira System Fields
Field | Example | Accept Macros? | Accept Default Value? |
|---|---|---|---|
Summary | This is an example summary of an issue. | ||
Description | This is the description. Here are some details about the issue | ||
Issue Type | Task | ||
Comment | This issue requires your attention. | ||
Priority | Critical | ||
Components | User Database | ||
Versions | V-1.21 | ||
Fix Versions | V-1.01 | ||
Labels | Label-A, Label-B | ||
Due Date | 10/12/2017 | ||
Security | HR |
Supported Jira Custom Field Types
Type | Accept Macros | Accept Default Value? |
|---|---|---|
Checkboxes |
| |
Date Picker |
| |
Date and Time Picker | ||
Labels | ||
Number Field |
| |
Radio Button | ||
Select List (cascading) | ||
Select List (multiple choices) | ||
Select List (single choice) | ||
Text Field (multi-line) | ||
Text Field (single line) | ||
URL Field | ||
User Picker (single user) |
Dynamic Issue Type Mapping
If you select Dynamic_Mapping in the “Project” section and Issue Type field, you will have to map issuetype in the Mapping section
Mapping of Priorities
You can set the priority for each issue using the X - Priority section.
Here’s an example:
