How to create a HAR capture

If you're having trouble with one of our apps, we may need a HAR capture to troubleshoot the issue. This document is currently only written for Chrome. 

Step-by-step guide

1. Right-click anywhere on the page and select Inspect
2. Click on the Network tab 
   
3. Configure the network tab appropriately
   1. Enable Preserve Log
   2. Click the ⃠ button to erase past history
   3. Ensure the circle button is red and looks like this: 🔴
      
      
4. Reproduce the problem you saw
5. Right-click in the list of requests and select Save as HAR with content
   
   
6. Click the X on the right side to close the developer tools, and then send us the resulting HAR capture

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  How to create a HAR capture