Outgoing Mail Server
We have introduced the ability for our users to set up their own Outgoing Mail Servers.
Please note that this feature is only available for users on the advanced edition plan.
To use this feature, please follow the guide below.
Go to Settings > Apps.
On the left panel, select Outgoing Mail Server under Notification Assistant.
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On this screen, check the option: Enable outgoing mail server.
Then proceed to fill the required fields, as in the example:
After completing the fields, you can click the option to Test & Save. This will validate if the information is correct and the mail server is accessible.
We also offer a feature to Test delivery that sends an email from your Outgoing Mail Server to our remote testing server.
Below we provide samples of the tests that are applied:
🔐 SPF - Sender Policy Framework
Checks if the sending server (IP address) is authorized to send emails on behalf of your domain. Helps prevent email spoofing by verifying the sender’s identity.
✍️ DKIM - DomainKeys Identified Mail
Verifies that the email was not altered during transit and confirms it was genuinely sent by your domain using a cryptographic signature.
🛡️ DMARC - Domain-based Message Authentication, Reporting & Conformance
Builds on SPF and DKIM. Defines how email servers should handle messages that fail authentication, and provides visibility into unauthorized usage of your domain.