Working with Approvals in Jira Service Management

Notification Assistant for Jira Cloud allows you to insert Jira Service Management approvals into notifications.

 

To set up Approvals via email, go to your Notification and scroll down to the Approvals section. Once you enable it, then you can select which of the three approval modes we will enforce.

 

If you use our default templates you can see how a user can approve an issue directly from their email in the Table or Single Issue template:

Example Table Approval Email:

Example Single Issue Approval Email