Collecting Logs

If you’re having problems migrating from on-prem to Cloud, we may need your on-prem logs to troubleshoot the issue.

Markdown Macro for Confluence

  1. Enable DEBUG logs (https://confluence.atlassian.com/doc/configuring-logging-181535215.html ) on the following classes:

    1. com.atlassian.migration

    2. com.atlassian.plugins.confluence.markdown

  2. Pick a single test space where you have macros from the following apps:

    1. Markdown Macro for Confluence

  3. Reproduce the failure.

  4. Please include a set of logs https://confluence.atlassian.com/support/create-a-support-zip-790796819.html in the support ticket you have filed with us.

iFrames for Confluence

 

  1. Enable DEBUG logs (https://confluence.atlassian.com/doc/configuring-logging-181535215.html ) on the following classes:

    1. com.atlassian.migration

    2. cr.tin.iframed.iframed-macro

  2. Pick a single test space where you have macros from the following apps:

    1. Iframes for Confluence

  3. Migrate only that one space.

  4. Please include a set of logs in the support ticket you have filed with us.