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Before you begin:

Please, remember to log in to your Jira instance with Administration access so you can manage Notification Assistant and create email templates.

To learn more, read Installation Guide

Installing Notification Assistant 

To install Notification Assistant, take the following steps:

  1. Log in as a user with the Jira Administrators global permission.

  2. Click the Settings drop-down and choose Apps.

  3. On the Discover apps and integrations for Jira page, find Notification Assistant;

  4. Click Try it free to start a new trial of Notification Assistant;

Finding Notification Assistant

After you install Notification Assistant, go to project settings where you need to set up notifications and find Notification Assistant.

Updating Notification Assistant 

Follow the same steps as above for updating Notification Assistant, since the old app version is removed from the file system, as described in the Jira documentation on Updating apps

Disabling Notification Assistant

  1. Log in as a user with the Jira System Administrators global permission.

  2. Choose the settings icon at the top right of the screen and select Apps.
 

  3. Go to Manage Apps and expand Notification Assistant in the User-installed Apps.

  4. Click the Stop Trial button.
 

For more information read the article Disabling and enabling apps.

Uninstall Notification Assistant

  1. Log in as a user with the Jira Administrators global permission.

  2. Choose the Administration cog icon at the top right of the screen and select Manage apps.


  3. Expand Notification Assistant in the User-installed apps.

  4. Click the Uninstall button.

Getting help

To get help contact our support.

If you are upgrading your version of Jira, your current version of Notification Assistant may not be compatible with the new Jira version. The steps to take in this case are the following:

  1. Upgrade your Jira version

  2. Upgrade to a new compatible version of Notification Assistant for Jira.

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