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Table of Contents

Authentication error

You see an error message like this:

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This can be due to a couple possible issues.

  1. The Username of the Confluence User does not match their Username in Tableau

  2. The User in Tableau is identified with a domain and the Domain is not configured in Tableau for Confluence Pro

  3. The Tableau Server is not correctly configured to trust Confluence

You can check to see if the cause is #1 by hard coding a username which you know is valid in Tableau. For . If this is the cause, please use the Username Remapping functionality to fix this. For example:

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You can check to see if 2 is happening by logging into Tableau and looking at your user profile. You should see the configured domain, in this example no Domain is specified. However you would see your domain where it says local:

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(info) If it says local, you DO NOT need to configure a domain setting.

To fix this, add support for using a Domain configuring it in the Tableau Server configuration. For example, if your domain is AcmeCorp and your username looks something like AcmeCorp\username, you can do something like this:

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For #3 you would need to do the following:

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