...
Go to the Notification Assistant administration end create a new template.
Set Subject using Placeholders | Advanced Details like: ${key} - ${summary} - ${event.type} That way when someone replies to the email, Jira will add it as a comment.
In the Blocks section, choose the JSD Issue theme and configure it according to your needs. Save the template.
...
| Info |
|---|
To learn more about how to configure email templates, go to Create Email Template and find JSD Issue in the Template Themes section. |
...
. |
Step 2. Create a notification
...