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You can use these dynamic placeholders to show the actual values that you want the recipient to see. The Insert placeholders can be used in the notification subject, message, and footer, but also in Slack, or any REST API call. You can apply these Apply placeholders both in template editor end when creating your own hardcoded email template.

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Placeholders in Template Editor

Add placeholders in in Template Editor by  by using Issue and Non-issue Fields from the Blocks panel. Set up the Field Name in the Settings tab. If you write placeholders in a Text Block, they will not be you won't see them highlighted as a field block, but they will still replace be replaced in your email with the related corresponding value in your email.

Placeholders in Hardcoded Email

You can create and and import a hardcoded email template using  using both Issue and Non-issue placeholders. In the incoming emails, you will get appropriate values from Jira. Note that today we don’t Please, note: today, we don't allow users to modify their templates in Notification Assistant Template Editor. To learn more about Importing Templates, read read this page.

Placeholders in Slack message

Provide the message you need to deliver to your Slack channel. Include Issue or Non-issue placeholders in the Message section when adding a Slack Channel in Notification Assistant administration. When using a Test Message functionality, you won’t see replaced placeholders, you’ll . You’ll get substituted values in triggered notifications.

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